tanks Platform Privacy Notice

This page describes what we collect when you use tanks and how we keep that data protected. We at tanks take your privacy seriously. When you register an account, deposit funds, or play our games, we collect certain information. We use that information only to operate our platform, verify your identity, process payments, and comply with legal obligations.

Our privacy practices apply to all users of tanks in supported jurisdictions. We do not sell your personal data to third parties. We do share some information with payment processors, compliance partners, and service providers who help us run the platform. This notice explains what we collect, how we use it, and what rights you have.

By using tanks, you consent to our privacy practices as described here. If you do not agree with how we handle your data, do not create an account. We may update this notice at any time, and we will notify you of material changes via email or by posting a notice on the platform.

What data we collect on tanks

We collect information in several categories. During registration, we ask for your full name, email address, phone number, date of birth, and residential address. We use this information to create and manage your tanks account and to verify your identity.

When you deposit or withdraw funds, we collect transaction details including the payment method you used (DANA, e-wallet, mobile banking, local payment, or virtual account), the amount, and the date. We also collect information about your gameplay—which games you play, how long you play, and your results. This helps us understand how our platform is used and to detect fraud or abuse.

We collect technical information about your device and connection, including your IP address, browser type, and operating system. We use cookies and similar tracking technologies to remember your preferences and to analyze how you interact with tanks. You can control cookie settings in your browser, though some features of tanks may not work properly if you disable cookies.

How we use your data on tanks

We use your personal data to operate tanks and provide our services. This includes creating and managing your account, processing deposits and withdrawals, verifying your identity, and responding to your support requests. We also use your data to detect and prevent fraud, money laundering, and other illegal activity.

We analyze gameplay data to improve our platform, understand user behaviour, and develop new features. We may use your email address to send you account notifications, payment confirmations, and updates about our platform. We do not send marketing emails unless you opt in to receive them.

We are required by law to collect and retain certain information for compliance purposes. This includes identity verification documents, transaction records, and account activity logs. We retain this information for as long as required by applicable law, typically several years after your account closes.

Third parties and data sharing on tanks

We share your data with third-party service providers who help us operate tanks. These include payment processors (who handle online payment, e-wallet, mobile banking, local payment, and virtual account transactions), identity verification providers, and compliance partners. We require all third parties to protect your data and use it only for the purposes we specify.

Our servers may be located outside your jurisdiction. By using tanks, you consent to your data being transferred to and stored in countries outside Indonesia. We apply the same security standards to data stored anywhere.

We may disclose your data if required by law, court order, or government request. We may also disclose data if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to prevent fraud or illegal activity.

Your rights and data access on tanks

You have the right to access, correct, and delete your personal data. You can update your account information (name, email, phone, address) in your tanks account settings at any time. If you want to access a copy of all data we hold about you, contact our support team with a request. We will provide your data within a standard response window.

You have the right to request deletion of your account and associated data. If you request account deletion, we will close your account and remove your personal information, except for data we are required to retain by law (such as transaction records for compliance purposes). Deletion requests may take several business days to process.

You have the right to object to certain uses of your data, such as marketing communications. You can opt out of marketing emails by clicking the unsubscribe link in any email we send you. You can also manage your communication preferences in your tanks account settings.

Security and data protection on tanks

We protect your data using encryption, secure servers, and access controls. Your password is encrypted and never stored in plain text. We use industry-standard security practices to prevent unauthorized access, alteration, or disclosure of your information.

However, no security system is completely secure. We cannot guarantee that your data will never be compromised. If we discover a data breach, we will notify you and relevant authorities as required by law. We recommend enabling two-factor authentication on your tanks account for additional security.

You are responsible for keeping your login credentials confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

Cookies and tracking on tanks

We use cookies to remember your preferences, keep you logged in, and analyze how you use tanks. Cookies are small files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).

We also use analytics tools to track how users interact with our platform. This helps us understand which features are popular, where users encounter problems, and how to improve tanks. We do not use this data to identify you personally—only to understand aggregate usage patterns.

You can control cookies in your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling cookies may affect your ability to use certain features of tanks.

Contact and complaints on tanks

If you have questions about our privacy practices or want to exercise your rights, contact our support team via live chat, email, or phone. We respond to privacy inquiries within a standard response window. Our support team is available during operating hours and provides assistance in English and Indonesian.

If you believe we have violated your privacy rights or mishandled your data, you may file a complaint with our support team. We will investigate and respond within 7 business days. If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.

Related guides

Our commitment to your privacy on tanks

We at tanks are committed to protecting your privacy and handling your data responsibly. We collect only the information we need to operate our platform and comply with legal obligations. We do not sell your data, and we share it only with trusted partners who help us serve you.

Your privacy is important to us. If you have concerns about how we handle your data or want to learn more about our practices, contact our support team. We are available during operating hours and respond within standard service windows. Thank you for trusting tanks with your information.